We have finished with the network upgrade and as of 1 hour - all network is stable. We'll continue monitoring for a few more hours, until we close the case.
Posted May 27, 2026 - 18:28 EEST
Identified
We have started urgent network maintenance in our New York location to deploy new upstream connectivity following the unexpected exit of our current provider from the facility. Further details are sent via email to all affected virtual machine clients.
During this maintenance, some customers may experience intermittent connectivity interruptions or temporary downtime while network migration activities are performed.
The maintenance window is expected to last up to 8 hours, although we believe the actual disruption will be significantly shorter.
We sincerely apologize for the short notice and any inconvenience caused. This upgrade is an important step toward improving the long-term stability and quality of our New York services.
Further updates will be posted here as progress continues.
Posted May 27, 2026 - 15:56 EEST
This incident affects: New York, United States (Network Infrastructure in New York).