Monitoring - We have finished with the network upgrade and as of 1 hour - all network is stable. We'll continue monitoring for a few more hours, until we close the case.
May 27, 2026 - 18:28 EEST
May 27, 2026 - 18:28 EEST
Identified - We have started urgent network maintenance in our New York location to deploy new upstream connectivity following the unexpected exit of our current provider from the facility. Further details are sent via email to all affected virtual machine clients.
During this maintenance, some customers may experience intermittent connectivity interruptions or temporary downtime while network migration activities are performed.
The maintenance window is expected to last up to 8 hours, although we believe the actual disruption will be significantly shorter.
We sincerely apologize for the short notice and any inconvenience caused. This upgrade is an important step toward improving the long-term stability and quality of our New York services.
Further updates will be posted here as progress continues.
May 27, 2026 - 15:56 EEST
During this maintenance, some customers may experience intermittent connectivity interruptions or temporary downtime while network migration activities are performed.
The maintenance window is expected to last up to 8 hours, although we believe the actual disruption will be significantly shorter.
We sincerely apologize for the short notice and any inconvenience caused. This upgrade is an important step toward improving the long-term stability and quality of our New York services.
Further updates will be posted here as progress continues.
May 27, 2026 - 15:56 EEST
Identified - A critical RAID array failure occurred on dalstorage01 earlier today. The RAID controller entered an unstable state and continued write operations, which resulted in corruption of multiple KVM disk images.
The node was taken offline immediately to prevent further impact. The RAID controller has been replaced and recovery procedures are currently in progress. Due to the array size, recovery is time-intensive and data consistency cannot be guaranteed.
At this time, available capacity in Dallas is limited. We are actively working on deploying additional hardware, however an exact ETA is not yet confirmed.
Affected customers are being provided with replacement services in alternative locations. Rescue access can be enabled upon request for best-effort data recovery.
Further updates will be provided as progress continues.
If your VPS is affected by this, you have already been sent an email with further steps. If no email is sent to you - please open a ticket immediately.
Apr 07, 2026 - 12:31 EEST
The node was taken offline immediately to prevent further impact. The RAID controller has been replaced and recovery procedures are currently in progress. Due to the array size, recovery is time-intensive and data consistency cannot be guaranteed.
At this time, available capacity in Dallas is limited. We are actively working on deploying additional hardware, however an exact ETA is not yet confirmed.
Affected customers are being provided with replacement services in alternative locations. Rescue access can be enabled upon request for best-effort data recovery.
Further updates will be provided as progress continues.
If your VPS is affected by this, you have already been sent an email with further steps. If no email is sent to you - please open a ticket immediately.
Apr 07, 2026 - 12:31 EEST
Sofia, Bulgaria
Operational
Network Infrastructure in Sofia
Operational
OpenVZ 7 Services in Sofia
Operational
KVM Services in Sofia
Operational
Storage KVM Services in Sofia
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Nuremberg, Germany
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Network Infrastructure in Nuremberg
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OpenVZ Services in Nuremberg
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KVM Services in Nuremberg
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London, United Kingdom
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Network Infrastructure in London
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OpenVZ Services in London
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KVM Services in London
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New York, United States
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Network Infrastructure in New York
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OpenVZ Services in New York
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Los Angeles, United States
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Network Infrastructure in Los Angeles
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OpenVZ Services in Los Angeles
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Web Sites and Panels
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Main Website - https://alphavps.bg
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance