The last remaining VMs were restored and all services are booted up. As expected - there is no data loss and we believe this issue is now resolved. Our team has worked around the clock for the speediest possible restoration of services.
May 5, 15:52 BST
Restoration of VMs is currently in progress. We're slowly iterating through the list of VMs and booting them one by one.
May 5, 08:12 BST
We are continuing to work on this around the clock. We expect to start bringing VMs online on Thursday (5th May) morning, EU time.
May 4, 21:25 BST
We are continuing to work on this. We're taking an image backup of the volumes as a precaution and once the backup is done, we'll proceed with restoration of the array. We currently have no ETA of restoration of services.
May 4, 20:17 BST
We've identified a problem with our RAID controller and we're further investigating the issues.
May 4, 17:41 BST
We are currently investigating this issue.
May 4, 17:15 BST